Question 1

How do I gain access to the house?

Accepted Answer

The property will be left unlocked for you with 2 sets of keys hanging on the key hooks inside.

Question 2

Is there sufficient parking?

Accepted Answer

Yes. Each house has its own designated parking area.

Question 3

Where are the nearest shops?

Accepted Answer

The nearest town is Alfreton which has a 24 hour Tesco which is 10 minutes drive away.

The local village of Shirland and South Wingfield have their own shops which are some 5 minutes drive away. (30 minute walk)

Question 4

Is there internet access?

Accepted Answer

Yes.  All properties have their own wireless broadband.

The password for this is in the welcome folder in the houses.

Question 5

Is a BBQ area available?

Accepted Answer

Yes.  Due to health and safety only our on-site barbeque kits can be used throughout the site.

Use of any other barbeque is not permitted.

BBQ pack can be purchased at a cost of £30.00 which includes grills,  utensils, charcoal, lighter blocks and a safety lighter.  The items are  delivered in a trolley which can be loaded with your food items and  taken to the barbeque area.

Question 6

Are shopping deliveries permitted?

Accepted Answer

Yes. Please inform your delivery driver of the individual house name to  ensure correct delivery, giving them the Oakerthorpe Holiday Village  number to help with their delivery directions if necessary.
Deliveries must only be made to your property and not to the surrounding houses. Our neighbours are private residences and we would like to respect their privacy.

Question 7

Can cots and high chairs be provided?

Accepted Answer

Yes. Travel cots (frame only) and high chairs can be rented. The price is £10 per item per stay
Due to health and safety we are unable to provide linen for the travel cots.

Question 8

Can meals be provided?

Accepted Answer

Yes. We can put you in touch with local caterers / chefs upon request.

Question 9

Are pets welcome?

Accepted Answer

Yes, pets are very welcome. 
We ask that pets are always supervised and not left unattended in the properties.
Pets must be kept on the lead in the communal areas. 
Owners must clear up after their dogs immediately and dispose using the dog waste bins on site.
The pet fee is £50 per dog.

Frequently Asked Questions - Oakerthorpe Holiday Village